Over the past 25+ years Doug has worked with companies in the semiconductor, instrument, telecommunications, medical device, drug and aerospace industries to improve their quality.
He has helped over 230 companies in the USA, Canada, Europe and Asia to meet the requirements of ISO 9001, ISO 14001, ISO 13485, the FDA QSR (820) and CGMP (210, 211), CMDCAS, PAL and the European CE-Mark. Doug has managed numerous third party compliance audits to the various standards including FDA investigations. Doug is also a certified Lead Auditor and conducted audits for a Third Party Registrar for 12 years.
Doug speaks at industry forums, and conducts courses on Quality Management and Quality Improvement. Doug partners with companies to develop strategies and facilitates the implementation of Lean Manufacturing, Problem Solving, Risk Management, Statistical Process Control, 6 Sigma, Teaming, Empowerment and Total Quality Management.
Previously, Doug was the head of Quality Assurance for Varian Oncology Systems Business. Varian designed, manufactured, installed and serviced Radiotherapy Systems, ancillary equipment and software for the treatment of cancer. He was responsible for maintaining the Quality Assurance Systems for the facilities in the United States and Europe including World Wide Service.